How long does a claim actually take?

Around half of our claims settle within 30 days. If the airline disputes it, expect two to three months. Cases that go to court can take six months or longer, but you never wait for money we've already collected.

Do I have to talk to the airline at all?

No. Once you sign the digital authorisation, every letter, call and legal filing goes through us. If the airline contacts you directly, just forward it to our team.

What happens if you lose my case?

You pay nothing. We carry all legal and administrative costs, including court fees. There is no scenario in which a lost claim leaves you out of pocket.

Can I still claim if the airline already refunded my ticket?

Yes. A refund and compensation are two separate entitlements. The refund returns the price of a flight you didn't take; compensation is a fixed penalty for the disruption itself.

How it works

From a disrupted flight to money in your account

You give us the flight. We do the legal work, the chasing and the escalation. You keep 65% of whatever we recover — and 100% of your time.

Two minutes to file
Zero paperwork for you
We cover all legal costs
Most claims settle in 30–90 days

Trustpilot

4.8/5

The process

Four steps, and only the first one involves you

Every claim follows the same path. You'll get an email at each stage, so you never have to wonder what's happening.

01
Tell us about your flight
Enter your route, date and flight number. Sign the authorisation digitally so we can act on your behalf.
2 minutes
02
We verify your eligibility
We cross-check the delay against flight records, weather data and air traffic logs to see whether the airline's excuse actually holds.
1–3 days
03
We fight the airline
We file the claim, answer every rejection with case law, and escalate to a national enforcement body or court when the airline stalls.
3–12 weeks
04
You get paid
The airline pays into our client account. We deduct our 35% success fee and transfer the rest straight to your bank.
3–5 days

What you need

Have these ready and you're done in two minutes

None of it is mandatory to start — we can find most details ourselves. Anything you provide simply makes the claim faster.

Enough to file today

This is all we need to open your case.

Departure and arrival airports
Date of the flight
Flight number, if you remember it
Names of the passengers you're claiming for

Speeds things up

Upload these later from your dashboard if you don't have them now.

Boarding pass or booking confirmation
Booking reference from the airline
Emails or texts the airline sent about the disruption
Receipts for meals, hotels or transport you paid for

Doing it yourself

You can claim alone. Here's what changes if you do.

Filing a claim is free. Winning one against an airline's legal department is a different job.

What's involved
What's involved	With FlyClaim	On your own
Your time	About two minutes, once.	Weeks of emails, forms and hold music.
Cost if you lose	Nothing. We absorb every expense.	Court and lawyer fees come out of your pocket.
When the airline says no	We answer with case law and escalate.	Most passengers stop here and get nothing.
Proving the airline's excuse is invalid	We pull weather, ATC and maintenance records.	That data is hard to obtain as a private individual.
Legal action	We litigate at our own risk in your name.	You would need to instruct a lawyer yourself.

FAQ

Questions passengers ask us most

Everything about eligibility, timelines and payouts. If your question isn't here, our team replies within six hours.

See all questions

No win, no fee — always

Your flight was disrupted. Your money is still waiting.

Check your flight in under two minutes. If it qualifies, we take it from there and you only pay when the airline pays you.

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