Delayed service

U28398 from Biarritz-Anglet-Bayone to London delayed 3h 19m on 5 September 2026

On 5 September 2026, U28398 BIQ–LGW reached its destination 3h 19m late. For this distance EU261 sets compensation at €250 per passenger.

Biarritz-Anglet-Bayone Airport (BIQ) → London Gatwick (LGW)
Landed 3h 19m late
As much as €250 per passenger

Delay at arrival: 3h 19m

€250

What EU261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the U28398 delay long enough to claim?

easyJet flight U28398 from Biarritz-Anglet-Bayone Airport landed at London Gatwick 3h 19m behind schedule on 5 September 2026, which exceeds the three-hour limit in Regulation (EC) 261/2004. This route covers 860 km, which places it in the bracket for flights of up to 1,500 km. If the airline is responsible, the law sets €250 per passenger.

Compensation for delayed flights · A guide to EU261 · How to claim from easyJet

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number: U28398
Operated by: easyJet
Flight date: 5 September 2026
Itinerary: BIQ → LGW
Departure airport: Biarritz-Anglet-Bayone Airport (BIQ)
Arrival airport: London Gatwick (LGW)
Planned departure: 09:20 UTC
Planned arrival: 09:20 UTC
Landed at: 12:38 UTC
Delay on arrival: 3h 19m
Route length: 860 km
Distance band: up to 1,500 km
Applicable law: EU261
easyJet disruptions on this route: Disrupted flights logged: 2

Passenger rights

Your claim for this delay

What the law says

Under EU261, reaching your destination three or more hours late earns €250 to €600 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 3h 19m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

Less than 3 hours: no cash payment.
At least 3 hours: €250 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win