Delayed flight

BY4471 landed 5h 18m late on September 17, 2026

TUI flight BY4471 from Heraklion – Nikos Kazantzakis International Airport to London Gatwick reached its gate 5h 18m behind schedule. EU Regulation 261/2004 pays out from three hours late at the destination.

Heraklion – Nikos Kazantzakis International Airport (HER) → London Gatwick (LGW)
Arrived 5h 18m late
Up to €400 per passenger

Arrival delay 5h 18m

€400

Maximum EU261 compensation per passenger for this distance and delay, before any airline defence.

Flight record

What we recorded for this flight

Taken from live airport boards at the departure and arrival airports.

Flight: BY4471
Airline: TUI
Date: September 17, 2026
Route: HER → LGW
From: Heraklion – Nikos Kazantzakis International Airport (HER)
To: London Gatwick (LGW)
Scheduled departure: 15:20 UTC
Actual arrival: 20:38 UTC

Great-circle distance 2,680 km, which puts this route in the 1,500–3,500 km compensation band of EU Regulation 261/2004.

Your rights

What you can claim for this delay

The rule

A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.

This flight

We measured a 5h 18m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.

How long you have

Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.

Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.

No win, no fee — always