Delayed service

5Y9476 from Madrid to Hong delayed 4h 21m on 10 October 2026

On 10 October 2026, 5Y9476 MAD–HKG reached its destination 4h 21m late. For this distance EU261 sets compensation at €600 per passenger.

Madrid Barajas (MAD) → Hong Kong International Airport (HKG)
Landed 4h 21m late
As much as €600 per passenger

Delay at arrival: 4h 21m

€600

What EU261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the 5Y9476 delay long enough to claim?

Atlas Air flight 5Y9476 from Madrid Barajas landed at Hong Kong International Airport 4h 21m behind schedule on 10 October 2026, which exceeds the three-hour limit in Regulation (EC) 261/2004. This route covers 10,507 km, which places it in the bracket for flights longer than 3,500 km. If the airline is responsible, the law sets €600 per passenger.

Compensation for delayed flights · A guide to EU261

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number: 5Y9476
Operated by: Atlas Air
Flight date: 10 October 2026
Itinerary: MAD → HKG
Departure airport: Madrid Barajas (MAD)
Arrival airport: Hong Kong International Airport (HKG)
Planned departure: 08:30 UTC
Landed at: Late by 4h 21m
Delay on arrival: 4h 21m
Route length: 10,507 km
Distance band: more than 3,500 km
Applicable law: EU261

Passenger rights

Your claim for this delay

What the law says

Under EU261, reaching your destination three or more hours late earns €250 to €600 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 4h 21m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

Less than 3 hours: no cash payment.
Between 3 and 4 hours: €300 each.
At least 4 hours: €600 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win