FlyClaim

Delayed service

SB500 from Bangkok to Paris delayed 12h 2m on 12 October 2026

On 12 October 2026, SB500 BKK–CDG reached its destination 12h 2m late. For this distance EU261 sets compensation at €600 per passenger.

  • Bangkok International Airport (BKK) → Paris Charles de Gaulle (CDG)
  • Landed 12h 2m late
  • As much as €600 per passenger

Delay at arrival: 12h 2m

€600

What EU261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the SB500 delay long enough to claim?

Aircalin flight SB500 from Bangkok International Airport landed at Paris Charles de Gaulle 12h 2m behind schedule on 12 October 2026, which exceeds the three-hour limit in Regulation (EC) 261/2004. This route covers 9,448 km, which places it in the bracket for flights longer than 3,500 km. If the airline is responsible, the law sets €600 per passenger.

Compensation for delayed flights · A guide to EU261

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number
SB500
Operated by
Aircalin
Flight date
12 October 2026
Itinerary
BKK → CDG
Departure airport
Bangkok International Airport (BKK)
Planned departure
15:50 UTC
Planned arrival
15:50 UTC
Landed at
03:51 UTC
Delay on arrival
12h 2m
Route length
9,448 km
Distance band
more than 3,500 km
Applicable law
EU261
Aircalin disruptions on this route
Disrupted flights logged: 1

Passenger rights

Your claim for this delay

What the law says

Under EU261, reaching your destination three or more hours late earns €250 to €600 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 12h 2m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

  • Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
  • Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
  • Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

  • Less than 3 hours: no cash payment.
  • Between 3 and 4 hours: €300 each.
  • At least 4 hours: €600 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win

Were you a passenger on this flight?

In two minutes, see whether this airline has to compensate you. No win, no fee.

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