Delayed service

IB720 from London to Madrid delayed 3h 6m on 16 October 2026

On 16 October 2026, IB720 LHR–MAD reached its destination 3h 6m late. For this distance UK261 sets compensation at £220 per passenger.

London – Heathrow Airport (LHR) → Madrid Barajas (MAD)
Landed 3h 6m late
As much as £220 per passenger

Delay at arrival: 3h 6m

£220

What UK261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the IB720 delay long enough to claim?

Iberia flight IB720 from London – Heathrow Airport landed at Madrid Barajas 3h 6m behind schedule on 16 October 2026, which exceeds the three-hour limit in UK261 (UK version of Regulation 261/2004). This route covers 1,246 km, which places it in the bracket for flights of up to 1,500 km. If the airline is responsible, the law sets £220 per passenger.

Compensation for delayed flights · A guide to UK261

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number: IB720
Operated by: Iberia
Flight date: 16 October 2026
Itinerary: LHR → MAD
Departure airport: London – Heathrow Airport (LHR)
Arrival airport: Madrid Barajas (MAD)
Planned departure: 18:35 UTC
Planned arrival: 18:35 UTC
Landed at: 21:40 UTC
Delay on arrival: 3h 6m
Route length: 1,246 km
Distance band: up to 1,500 km
Applicable law: UK261
Iberia disruptions on this route: Disrupted flights logged: 14

Passenger rights

Your claim for this delay

What the law says

Under UK261, reaching your destination three or more hours late earns £220 to £520 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 3h 6m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

Less than 3 hours: no cash payment.
At least 3 hours: £220 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win