FlyClaim

Delayed service

FX7 from Nairobi to Paris delayed 3h 37m on 26 October 2026

On 26 October 2026, FX7 NBO–CDG reached its destination 3h 37m late. For this distance EU261 sets compensation at €300 per passenger.

  • Nairobi – Jomo Kenyatta International Airport (NBO) → Paris Charles de Gaulle (CDG)
  • Landed 3h 37m late
  • As much as €300 per passenger

Delay at arrival: 3h 37m

€300

What EU261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the FX7 delay long enough to claim?

FedEx flight FX7 from Nairobi – Jomo Kenyatta International Airport landed at Paris Charles de Gaulle 3h 37m behind schedule on 26 October 2026, which exceeds the three-hour limit in Regulation (EC) 261/2004. This route covers 6,495 km, which places it in the bracket for flights longer than 3,500 km. The law sets €300 per passenger here: for flights over 3,500 km, an arrival three to four hours late is paid at half rate.

Compensation for delayed flights · A guide to EU261

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number
FX7
Operated by
FedEx
Flight date
26 October 2026
Itinerary
NBO → CDG
Departure airport
Nairobi – Jomo Kenyatta International Airport (NBO)
Planned departure
10:20 UTC
Planned arrival
10:20 UTC
Landed at
13:56 UTC
Delay on arrival
3h 37m
Route length
6,495 km
Distance band
more than 3,500 km
Applicable law
EU261

Passenger rights

Your claim for this delay

What the law says

Under EU261, reaching your destination three or more hours late earns €250 to €600 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 3h 37m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

  • Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
  • Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
  • Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

  • Less than 3 hours: no cash payment.
  • Between 3 and 4 hours: €300 each.
  • At least 4 hours: €600 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win

Were you a passenger on this flight?

In two minutes, see whether this airline has to compensate you. No win, no fee.

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