FlyClaim

Delayed service

FR5862 from Zagreb to Basel/Mulhouse delayed 3h 46m on 17 October 2026

On 17 October 2026, FR5862 ZAG–BSL reached its destination 3h 46m late. For this distance EU261 sets compensation at €250 per passenger.

  • Zagreb Airport (ZAG) → Basel Mulhouse EuroAirport (BSL)
  • Landed 3h 46m late
  • As much as €250 per passenger

Delay at arrival: 3h 46m

€250

What EU261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the FR5862 delay long enough to claim?

Lauda Europe flight FR5862 from Zagreb Airport landed at Basel Mulhouse EuroAirport 3h 46m behind schedule on 17 October 2026, which exceeds the three-hour limit in Regulation (EC) 261/2004. This route covers 683 km, which places it in the bracket for flights of up to 1,500 km. If the airline is responsible, the law sets €250 per passenger.

Compensation for delayed flights · A guide to EU261 · How to claim from Lauda Europe

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number
FR5862
Operated by
Lauda Europe
Flight date
17 October 2026
Itinerary
ZAG → BSL
Departure airport
Zagreb Airport (ZAG)
Planned departure
14:55 UTC
Planned arrival
14:55 UTC
Landed at
18:40 UTC
Delay on arrival
3h 46m
Route length
683 km
Distance band
up to 1,500 km
Applicable law
EU261
Lauda Europe disruptions on this route
Disrupted flights logged: 1

Passenger rights

Your claim for this delay

What the law says

Under EU261, reaching your destination three or more hours late earns €250 to €600 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 3h 46m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

  • Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
  • Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
  • Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

  • Less than 3 hours: no cash payment.
  • At least 3 hours: €250 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win

Were you a passenger on this flight?

In two minutes, see whether this airline has to compensate you. No win, no fee.

Lauda Europe disruptions near this date

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