Delayed service

AV7392 from José to New York delayed 3h 13m on 27 October 2026

On 27 October 2026, AV7392 GYE–JFK reached its destination 3h 13m late. For this distance EU261 sets compensation at €300 per passenger.

José Joaquin de Olmedo International Airport (GYE) → New York JFK (JFK)
Landed 3h 13m late
As much as €300 per passenger

Delay at arrival: 3h 13m

€300

What EU261 sets per passenger for a flight of this length with this delay, before the airline raises any defence.

Was the AV7392 delay long enough to claim?

avianca flight AV7392 from José Joaquin de Olmedo International Airport landed at New York JFK 3h 13m behind schedule on 27 October 2026, which exceeds the three-hour limit in Regulation (EC) 261/2004. This route covers 4,799 km, which places it in the bracket for flights longer than 3,500 km. The law sets €300 per passenger here: for flights over 3,500 km, an arrival three to four hours late is paid at half rate.

Compensation for delayed flights · A guide to EU261

Flight data

What the screens showed for this flight

Sourced from live departure and arrival screens at both airports. All times in UTC.

Flight number: AV7392
Operated by: avianca
Flight date: 27 October 2026
Itinerary: GYE → JFK
Departure airport: José Joaquin de Olmedo International Airport (GYE)
Arrival airport: New York JFK (JFK)
Planned departure: 03:35 UTC
Planned arrival: 03:35 UTC
Landed at: 06:48 UTC
Delay on arrival: 3h 13m
Route length: 4,799 km
Distance band: more than 3,500 km
Applicable law: EU261
avianca disruptions on this route: Disrupted flights logged: 2

Passenger rights

Your claim for this delay

What the law says

Under EU261, reaching your destination three or more hours late earns €250 to €600 per passenger, depending on how far you flew.

About this flight

Our records show the flight landed 3h 13m late, beyond the three-hour line. Even so, the airline may plead extraordinary circumstances.

Time limit

Claims can reach back as far as 3 years. The check costs nothing and takes around two minutes.

Rules that apply to this route

How much notice did you get?

Told under 7 days ahead: compensation is due unless the replacement left at most 1 hour earlier and landed under 2 hours late.
Told 7–13 days ahead: compensation is due unless the replacement left at most 2 hours earlier and landed under 4 hours late.
Told 14 or more days ahead: nothing is owed.

What was your arrival delay?

Less than 3 hours: no cash payment.
Between 3 and 4 hours: €300 each.
At least 4 hours: €600 each.

We take this data from the public departure and arrival screens at each airport. It is shared for information, it does not amount to legal advice, and an airline can contest liability when the disruption was beyond its control.

Nothing to pay unless we win