FlyClaim

Delayed flight

AV14 landed 10h 32m late on September 16, 2026

avianca flight AV14 from Cali – Alfonso Bonilla Aragón International Airport to Madrid Barajas reached its gate 10h 32m behind schedule. EU Regulation 261/2004 pays out from three hours late at the destination.

  • Cali – Alfonso Bonilla Aragón International Airport (CLO) → Madrid Barajas (MAD)
  • Arrived 10h 32m late
  • Up to €600 per passenger

Arrival delay 10h 32m

€600

Maximum EU261 compensation per passenger for this distance and delay, before any airline defence.

Flight record

What we recorded for this flight

Taken from live airport boards at the departure and arrival airports.

Flight
AV14
Airline
avianca
Date
September 16, 2026
Route
CLO → MAD
From
Cali – Alfonso Bonilla Aragón International Airport (CLO)
Scheduled departure
13:20 UTC
Actual arrival
23:52 UTC

Great-circle distance 8,303 km, which puts this route in the over 3,500 km compensation band of EU Regulation 261/2004.

Your rights

What you can claim for this delay

The rule

A delay of three hours or more at the destination is worth €250 to €600 per passenger, based on the distance flown.

This flight

We measured a 10h 32m arrival delay, which is past the three-hour threshold. The airline can still argue extraordinary circumstances.

How long you have

Claim windows run from one to six years depending on the country. Checking is free and takes about two minutes.

Flight data comes from public airport boards and is provided for information only. It is not legal advice, and an airline may dispute liability where the disruption was outside its control.

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